Shipping Policy

Last updated: May 26, 2025

Package Processing Time

After receiving your order, we will process it within 1-2 business days (Within 48 hours). (Excluding pre-sale products)

 

Delivery Range

We Ship Worldwide. Shipped from local warehouses in the United States, with fast and stable delivery time.

If there is an order that cannot be delivered, we will notify you and refund in the first instance. If you place an abnormal order, please contact our customer service team in time, we will be the first time to serve you.

 

Free Shipping Condition:

We offer free shipping on orders over $49 (after tax and discounts) using standard shipment.

 

Shipping Fee & Delivery Estimates

Your order shipping costs will be calculated and displayed during checkout.

 

  • To United  States:
Order Delivery Service  Price Estimated Delivery Time
Under $49 Standard Shipping $6.99 5-12 business days
Over $49 Free Shipping Free 5-12 business days
Expedited Shipping $24.99 3-5 business days

 

  • To Austtralia & New Zealand:
Order Delivery Service  Price Estimated Delivery Time
Under $49 Standard Shipping $8.99 5-12 business days
Over $49 Free Shipping Free 5-12 business days
Expedited Shipping $25.99 3-7 business days

 

  • To  Other Countries:
Order Delivery Service  Price Estimated Delivery Time
Under $49 Standard Shipping $9.99 5-12 business days
Over $49 Free Shipping Free 5-12 business days
Expedited Shipping $25.99 4-8 business days

Helpful Hint: 

  1. Normally, the local shippers deliver packages onthe business day( Mon. - Fri.).Therefore, to ensure your parcel will be delivered to you safely and punctually, it's better for you to choose an address where you can receive the package on the business day as the shipping address. It's best to keep your phone open because the shipper might contact you via phone.
  2. Some shipping services we using should have the customer's signature to be successfully delivered. If we ship the goods to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or your authorized person are at the delivery address.
  3. SMENG Nail is not responsible for deliveries that are affected by customs, natural occurrences, air and ground transportation strikes and delays, or extra fees and back-end charges once the package has exited the united states.
  4. If you have any questions about our policy, you can always contact us.